Good customer service

Good work, Netflix. I just went to the site to rate the movie I watched this evening (Just One Night, 2 stars, funny but just too choppy to sustain itself) and got this message:

The Netflix store is temporarily unavailable because of scheduled maintenance work.
This store is available 7 days a week, 24 hours a day. Well, almost …

Every now and then we have to perform maintenance to the Web store equipment. Right now, we’re working hard to give you an even better shopping experience.

According to your computer’s clock, it is currently 11:46 PM

It is anticipated that the site will be available again at 02:00 AM  ( ~ 134 minutes )

We apologize for any inconvenience this causes you.

Please visit us again soon.

Now that is how to do a system downtime message.

Published by

Dinah from Kabalor

Author. Discardian. Gamemaster. Current project: creating a binaryless universe for fantasy gaming Vote as if you were about to move to the year 2090 (not 1950).

3 thoughts on “Good customer service”

  1. Ah, yes, I will grant you that Flickr’s messages (“Flicker is getting a massage”) are the funniest, but this is the most useful one I’ve seen. Especially since the time updates.


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