At Civic Center I stepped up into left side of the normally level with the platform train. Didn't think anything of it until we got to West Oakland when there was a terrible juddering sensation and the smell of burning plastic.
Because the car was riding askew, the rail by the door hit the platform edge and scraped the plastic edging.
Note how low the door is
Back to rights
See the scraped paint? And note how the railing is not actually pulled free? It bent a little bit.
Within 10 minutes of us piling out onto the West Oakland platform, they had fired some little shock absorber jet things under the car and leveled it out.
A normal car for comparison